Need to Dispute a Debt?
If you believe a debt is incorrect, you can submit a dispute.
Driver’s License Insurance Flags (OMV)
For issues related to insurance flags on a Louisiana driver’s license, contact the Office of Motor Vehicles (OMV) directly.
Phone:
225-925-6146
Online:
www.expresslane.org
(opens in a new tab)
- Select "Contact Us" at the top of the page
- Complete the form
- Upload supporting documentation
ODR cannot resolve OMV insurance flag issues.
All Other Debt Disputes (Non-OMV)
For disputes related to non-OMV debts, submit proof of payment or supporting documentation to the Office of Debt Recovery using one of the methods below.
Please attach all supporting documentation to your email for review.
Office of Debt Recovery
Attn: Disputes
P.O. Box 3317
Baton Rouge, LA 70821
Important Information
- Submitting documentation does not automatically stop collection activity unless and until the dispute is resolved.
- Incomplete submissions may delay review.
- ODR will contact you if additional information is needed.